Americans are probably too inherently polite to hold a discussion of this nature, and it would not happen in Europe. The Brits of course understand that their public service knows what's best for them.
Warning; Explicit language, (vulgar and biological.)
Interestingly I have encountered one private company which always made me feel a little like this, a hardware chain who had the most frustrating checkout system I have ever encountered. I was rather relieved when they computerized their system until I realized that nothing had changed except that they took extra time to type all of the stuff they still had to look up in the catalogues into the damn thing.
I once told one of their employees that I always make sure that I never eyeball anyone in their part of the street in case they had been in their store and were angry enough to be looking for a blue. Seriously it once took 16 minutes from the time I got served to finish buying the $5.20 pin punch I put on the counter.
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